Mastering Amazon Brand Analytics: The Goldmine Metrics Agencies Watch That Most Sellers Ignore

William Fikhman • December 2, 2025

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Most Amazon sellers are sitting on a mountain of profitable insights without even knowing it. That mountain is called  Amazon Brand Analytics  —a data-rich environment that reveals how customers search, click, compare, and ultimately decide what to buy. But while this tool is packed with goldmine information, most sellers only use a tiny fraction of its potential.

Meanwhile,  professional Amazon agencies are using Brand Analytics to reshape strategy, discover high-opportunity keywords, identify funnel leaks, and optimize conversion paths with precision  . Brand Analytics isn’t just a dashboard; it’s a strategic weapon—one that separates casual sellers from brands that scale successfully.

In this expanded deep-dive, you’ll discover the exact metrics agencies track, why most sellers overlook them, and how these overlooked metrics drive smarter PPC, stronger SEO, and more profitable listings.

Brand Analytics is available to brand-registered sellers for free, yet most sellers barely touch it. Many rely on:

  •  Basic keyword tools

  •  Surface-level PPC data

  •  Ranking trackers

  •  Third-party software summaries

But Brand Analytics gives you  Amazon-verified, first-party data  , which is far more accurate than assumptions or external tools.

Brand Analytics helps you answer questions like:

  •  “What do customers really type before buying my product?”

  •  “At what point in the funnel are people dropping off?”

  •  “Which competitors am I actually losing to?”

  •  “Which products should I bundle based on real buying behavior?”

  •  “Which keywords deserve more PPC budget—and which should be cut?”

Agencies love this tool because it takes out the guesswork and shows the  truth of the customer journey  .

Search Query Performance is arguably  the most powerful tool Amazon has ever released  . Unlike standard keyword reporting, SQP shows:

  •   Real search queries  (not keyword estimates)

  •  Your organic click share

  •  Your organic conversion share

  •  Your competitor’s share

  •  Your entire funnel from impression to purchase

This makes SQP a goldmine for agencies who know how to dissect it.

  1.   Identify high-opportunity keywords
    If you have a high click share but low conversion share, your listing is not matching customer expectations. This signals a need for  SEO alignment, pricing adjustments, or creative optimization  .

  2.   Discover “hidden winner” long-tail queries
    These often have lower competition but high purchase intent—perfect for ranking and profitability.

  3.   Spot wastage in PPC campaigns
    If a query isn’t generating conversions in SQP, there’s no point spending ad dollars on it.

  4.   Prioritize keywords that Amazon already believes you are relevant for
    This fast-tracks organic ranking growth.

Most sellers only look at the keyword ranking.
Agencies look at  true shopper intent  .

While SQP focuses on search-level behavior, SCP shows  listing-level behavior  , revealing whether customers are engaging with your product after seeing it.

SCP breaks down:

  •  Impressions

  •  Clicks

  •  Add-to-carts

  •  Purchases

  •  Drop-off points

It evaluates the  health of your funnel  , allowing agencies to pinpoint exact problems.

Your title, pricing, competitors, or image positioning may be weak.

Shoppers aren’t convinced—your benefits, reviews, or perceived value need improvement.

Your listing may not match search intent, or your PPC campaigns are bringing in the wrong traffic.

Agencies use SCP to make laser-accurate decisions without guessing.

Market Basket Analysis shows which products customers commonly buy together . This is incredibly valuable for:

  •  Discovering cross-sell partnerships

  •  Creating bundles

  •  Building upsell strategies

  •  Sponsored Display targeting

  •  Variation expansion

Agencies use MBA to create listings and ads based on  behavioral buying patterns  , not assumptions.

Example:
If customers buying your skincare serum also frequently buy a certain moisturizer, you instantly know which product to target, bundle, or pair with promotions.

Most sellers never even open this report.
Agencies build strategies around it.

This may be the most painful—but most valuable—metric for sellers. It shows:

  •  Which products customers compared you to

  •  Which product they bought instead

  •  Why you lost the sale

  •  Differences in price, ratings, features, and positioning

Agencies use this report to strengthen:

  •  Pricing strategy

  •  Competitor differentiation

  •  Keyword coverage

  •  Offer structure

If customers consistently choose a competitor, agencies identify the pattern and rebuild the listing or ad strategy based on the data.

Agencies check where the funnel is leaking and fix issues quickly—whether it’s CTR, add-to-cart, or conversion.

Using SQP ensures keywords are pulled from actual customer queries, not predicted data.

Agencies reduce wasted ad spend by targeting only the search queries that convert.

Comparison behavior reveals exactly how to outperform competitors.

MBA reveals profitable bundling opportunities you wouldn’t find on your own.

A brand with high clicks but low conversions discovered via SCP that their price was dramatically higher than the top comparison product. After repositioning and optimizing content, conversion rate increased by  27% in 30 days  .

Using SQP, an agency found voice-style long-tail queries that weren’t being targeted. Incorporating them into SEO + PPC boosted organic visibility by  40%  .

Market Basket Analysis revealed two frequently co-purchased products, leading to a strategic bundle launch that increased AOV by  18%  .

Brand Analytics is not just another tool. It’s an inside look at:

  •  What customers want

  •  Why they click

  •  Why they buy

  •  Why they don’t buy

  •  Who you’re really competing with

Sellers who ignore it fall behind.
Agencies that master it build brands that scale.

Smiling man with dark hair and beard in a light blue button-up shirt against a gray background


William Fikhman is the founder of Chief Marketplace Officer (CMO), a fractional Amazon executive agency based in Los Angeles, California. He began selling on Amazon in 2009, scaling to $5M in year one and $20M+ within two years. Over 16 years, William has managed Amazon operations for more than 100 consumer brands, overseeing $300M+ in marketplace revenue across Seller Central and Vendor Central. He founded CMO to give consumer brands access to senior-level Amazon leadership on a fractional basis — without the cost of a full-time hire or the limitations of a traditional agency. William specializes in brand protection, distribution control, Amazon PPC strategy, and marketplace operations.
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